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IndiaAuthentic.com is managed by a committed
group of Indians based in
USA
. Our goal is to provide all our customers with the highest quality products possible.
We strongly believe in Indian ethos and strive to bridge the distance between you
and
India
through our products and services.The products we sell include Indian groceries,
Indian sweets and gifts. Also Look at our varied range of authentic recipes. Enjoy IndiaAuthentic.com.
The India Authentic Promise to provide
Manufacturer’s warranties on all products :-
We at India Authentic; sell Exclusive stuff that are products
of some of the most renowned manufacturers, which itself guarantees the quality
of our products and services. IndiaAuthentic sells only original products from
authorized dealers; so all applicable products carry the original manufacturer’s
warranty. To service any product purchased at India Authentic, please visit the authorized
service centre of the manufacturer. The invoice accompanying the product is your
warranty document, so please preserve it.
Guaranteed Delivery:- We guarantee
to deliver the exact product you selected, without defects. In case you have received
a different product, or if the product was damaged in transit, please contact us
within the stipulated time period and we will ensure that we replace it or give
you a refund for it.
SecurePayments:- We are committed to ensur that no payment
abuse happens, so we work with banks and payment gateways to ensure that your information
is protected. Payments are protected both by us and by the policies of your bank,
and the chances of fraud in these channels are actually very low. India Authentic openly
publishes its office addresses and is part of India’s largest retail company with
a presence in all over India – so you know how to contact us in person, if required.
Our Simple 15-Days Return Policy: -If you have purchased something at India Authentic and the product
doesn't meet your expectations or doesn't fit your needs, then you can return the
product to us; no questions asked, as long as it is unused, in its original packaging
and accompanied by its invoice. We will even make the return process simple for
you – just contact our customer support and we’ll arrange to pick up the product
from your home. For further details, you can have a look at our simple 15-days return
policy in FAQs.
Prompt Customer Support:- Our customer support is managed by
dedicated call center personnel, who can take decisions and resolve your problems.
They are eager to solve your problems and are aware of the processes and means to
handle them. In case they cannot solve the problem at their end, they will trigger
the required action on your behalf or advise you the best possible method to a successful
fulfillment of all your queries/issues. Be assured that when you call us, your call
is being taken seriously.
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