| Delivery Related |
|
Que :
|
what is this?
|
|
Ans :
|
this is new website to launch
|
|
|
|
Que :
|
hi whose that
|
|
Ans :
|
harsh
|
|
|
|
Que :
|
how delivery?
|
|
Ans :
|
fds
|
|
| Account/Online Payment |
|
Que :
|
22. Can I have the gift delivered on a particular date?
|
|
Ans :
|
Yes, while placing an order, we provide you with that option.
|
|
| Account Detail |
|
Que :
|
How can i get my Account Details ?
|
|
Ans :
|
Logged in User by hiting MY ACCOUNT link top of the right pannel
|
|
| Account Details |
|
Que :
|
Is my Credit Card Number Secure?
|
|
Ans :
|
Your Credit Card details are accepted through the SSL protocol. All transactions are secured, powered by CGI script capable of processing Credit Card transactions insuring that the information is encrypted before it is transmitted
|
|
|
|
Que :
|
What about the Privacy of my information
|
|
Ans :
|
We consider the privacy of our customers very important. We are in the business of serving you, not selling your information. Your name, address information, and credit card information are collected only to fulfill your order. We will occasionally send email to our customers notifying them of special promotions or significant changes to our web site. If you do not wish to have notifications sent to you, just send us an email with "Do not send me email" as the subject
|
|
|
|
Que :
|
payment opation
|
|
Ans :
|
CREDIT CARD (Master/VISA)
PayPal
Outstation Cheque
Demand Draft
Cash on Delivery
Cash Before Delivery
Internet Banking
|
|
|
|
Que :
|
Refund Process
|
|
Ans :
|
The refund will be processed for the cancelled Sub Order through the same mode of payment Eg: If the payment is made through Credit Card and the status is marked as cancelled, the amount would be refunded to the credit card's account.
For Credit card/Debit card mode of payment, refund processing time is 6-8 working days
For COD/cheque/DD mode of payment, refund-processing time is 15-20 working days.
Cheque will be made as per Billing Name provided.
For orders placed through gift certificates, refund would be provided in form of a new gift certificate with the same value.
|
|
|
|
Que :
|
Information You Give Us
|
|
Ans :
|
You provide most such information when you search, buy, order, post reviews, or other methods of communication via our website or email to support@indiaauthentic.com As a result of those actions, you might supply us with such information as your name, address, and phone numbers, and credit card information
|
|
| Item Price & Planning |
|
Que :
|
What if there has been a change in the recipient's address?
|
|
Ans :
|
You must inform us of this change at least 1 day before the date of delivery or your order may be delivered to the wrong address for which we will not be responsible.
|
|
| Item Price & Planning |
|
Que :
|
How do I place an order?
|
|
Ans :
|
Please go ahead and click on the add to cart of the item you wish to send and proceed with the form that follows and the online credit card payment thereafter. We will proceed with your delivery and intimate confirmation of the same to you.
|
|
| Item Price & Planning |
|
Que :
|
Can I order items which are not in your Storefront at present?
|
|
Ans :
|
We do offer you the facility of making a special request through our Special Request Option
|
|
| Other |
|
Que :
|
Do I need to pay sales tax
|
|
Ans :
|
be applied A: For all orders shipped outside the state of Georgia, no sales tax will. All orders shipped within the state of Georgia are subject to a 7% sales tax.
|
|
|
|
Que :
|
Is this site secure
|
|
Ans :
|
A: Yes, all transactions on indiaauthentic are encrypted using 128 bit SSL encryption. Look for the padlock image on the bottom right corner of your web browser during the checkout process
|
|
|
|
Que :
|
Is the reword form scheme their
|
|
Ans :
|
Yes. You must be a member of ClubShop Rewards Program and you must log-in with your ClubShop Rewards ID Number or ClubShop Rewards Card Number and then use our online shopping links that we provide in our ClubShop Online Shopping Mall.
If a merchant store in our ClubShop Online Shopping Mall is a non-automated merchant store, then you will see a pop-up window with directions on how to earn your points with this merchant store when you click on their link in the ClubShop Online Shopping Mall. To receive your points credit on purchases made with these non-automated merchant stores, you must provide evidence of your purchase. Once your purchase is complete, you will receive a confirmation email receipt from the store that you made your purchase from inside the ClubShop Online Shopping Mall. Once you receive this confirmation email receipt, please forward it to purchases@dhs-club.com and place your ClubShop Rewards ID Number (Example: WB2112345) in the subject area.
|
|
|
|
Que :
|
How can I Contact indiaauthentic.com?
|
|
Ans :
|
Email on support@indiaauthentic.com
|
|
| Purchase & sale |
|
Que :
|
How do I make payment?
|
|
Ans :
|
You can pay with your Credit Card. We accept American Express, Visa, and MasterCard. If you don't have a Credit Card, you can also use our Cash On Delivery (COD) method. For more details contact us.
|
|
| Purchase & sale |
|
Que :
|
How can I confirm that the item has been delivered on-time?
|
|
Ans :
|
After the delivery we'll send you a confirmation of Delivery by email. It shall contain information on date, time of delivery, name of recipient, return message from the recipient for you, etc
|
|
| Purchase & sale |
|
Que :
|
Why Should I register with www.indiaauthentic.com?
|
|
Ans :
|
Registered user may enjoy the benefits like Order Tracking System, Address Book, Regular updates about the latest products and various offers available at indiaauthentic Once you registered with us, the next time purchase automatically loaded in the billing information and delivery details from the address book
|
|
| Purchase & sale |
|
Que :
|
What if I have to cancel my order?
|
|
Ans :
|
All orders placed can be cancelled if the cancel request is placed within 12hrs from the time the order is placed.
|
|
| Purchase & sale |
|
Que :
|
is their volume/value discount scheme
|
|
Ans :
|
Yes. As per your purchase amount
|
|
| Purchase & sale |
|
Que :
|
Money back guarantee
|
|
Ans :
|
We offer 15 Days No Questions Asked Money Back Guarantee. You can change your mind even after placing an order. We will take the product back and refund the full value of the product, only deducting the cost we have incurred in packing and freight. However, we request you to get in touch with us before using the product
|
|
| Shipping |
|
Que :
|
Is there any Shipping charge involved
|
|
Ans :
|
There is no Shipping charge for deliveries.
|
|
|
|
Que :
|
What if the ordered item is out of stock or not available for shipping ?
|
|
Ans :
|
In case if an ordered item is not available for shipping or if it is out of stock, We would promptly inform the buyer by email.
|
|
| Shopping Cart |
|
Que :
|
View shopping cart
|
|
Ans :
|
Once you have registered with us and logged into your account, you can click on Shopping Cart from any page and you can check on all the items you had put in there. You can also remove an item by deleting it totally or adding it to your Shopping List for later purchases. Incase you are happy with what you currently have in the Shopping Cart then click on the 'Check Out' button or browse through the site some more by clicking on the 'Continue Shopping' button. You can select the person to whom you wish to send the items. All you need to do is to select the name of the person (alias) whom you want to send that particular product and click on the update button. Incase you wish to add a new address, please click on 'add new address' and fill in the details in the subsequent page.
|
|
|
|
Que :
|
View shopping cart
|
|
Ans :
|
Once you have registered with us and logged into your account, you can click on Shopping Cart from any page and you can check on all the items you had put in there. You can also remove an item by deleting it totally or adding it to your Shopping List for later purchases. Incase you are happy with what you currently have in the Shopping Cart then click on the 'Check Out' button or browse through the site some more by clicking on the 'Continue Shopping' button. You can select the person to whom you wish to send the items. All you need to do is to select the name of the person (alias) whom you want to send that particular product and click on the update button. Incase you wish to add a new address, please click on 'add new address' and fill in the details in the subsequent page.
You can also change the quantity of the product, which you have selected to buy. All you need to do is to fill the desired quantity in the appropriate box and click update to register your change.
|
|
|
|
Que :
|
Are all of indiaauthentic's products fresh
|
|
Ans :
|
Yes, all of our products are personally checked before shipment
|
|
| eyasjklpewsdtkj |
|
Que :
|
cfhdxfjfc
|
|
Ans :
|
fhdezjfgjh
|
|
| xzfggaderhedthn |
|
Que :
|
frdhryhkgykg
|
|
Ans :
|
vgkkbhkgyubhk
|
|
| Secondary |
|
Que :
|
store name
|
|
Ans :
|
electro
|
|
| Primary |
|
|
|
Que :
|
Store Name
|
|
Ans :
|
PlayStation
|
|
|
|
Que :
|
what is ur name?
|
|
Ans :
|
jay
|
|
| Secondary |
|
Que :
|
how r you?
|
|
Ans :
|
also fine
|
|
| Shipping |
|
Que :
|
Shipping add
|
|
Ans :
|
amd
|
|
| Discount |
|
Que :
|
how much disc?
|
|
Ans :
|
10%
|
|
| es2 |
|
|
|
Que :
|
what is school name?
|
|
Ans :
|
jfkjsf
|
|
| ggg |
|
| fg |
|
| 1212 |
|
| LK |
|
| Question 1 |
|
Que :
|
What is Eplaza
|
|
Ans :
|
Online Mega Store
|
|
| What is Eplaza? |
|
Que :
|
What is Eplaza?
|
|
Ans :
|
Eplaza is online megastore
|
|
| category 1 |
|
| dfgds |
|